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WHEN OPERATIONS FEELS MESSY AND UNPREDICTABLE
MAKE INTERNAL WORK EASIER TO MANAGE
SHARE WHAT YOU'RE CURRENTLY STRUGGLING WITH
WHEN DAILY OPERATIONS START TO SLOW YOU DOWN
SMALL ISSUES IN INTERNAL WORK ADD UP QUICKLY
Unclear responsibilities, inconsistent workflows, missing documentation and constant back-and-forth make everyday work harder than it needs to be. Tasks get stuck, decisions take longer, and the same questions come up again and again. Instead of focusing on meaningful work, teams spend time fixing avoidable issues and reacting to problems as they arise.
I work with founders and small teams to bring clarity into their internal operations. By identifying where work breaks down and simplifying how tasks, handovers and processes are organised, I help make daily operations more predictable and easier to manage. If you’d like to see what this looks like in practice, you can explore examples of my work and the types of operational setups I support.
TURNING IDEAS INTO ACTION
MY SERVICES
Practical support focused on improving how work is organised internally.
I help businesses bring clarity into their operations, build workable structures and create digital resources that make day-to-day work easier to manage.
Operational
Review & Clarity
I help identify where internal work becomes unclear or inefficient. This includes reviewing workflows, responsibilities and handovers to understand what causes friction in daily operations and where structure is missing.
Workflow & Process
Improvement
I work on simplifying and improving how tasks and processes are organised. The focus is on making workflows easier to follow, more consistent and better suited to how teams actually work day to day.
Operational
Systems & Documentation
I support businesses in setting up practical operational structures, such as documentation, SOPs and internal systems. The goal is to reduce dependency on individuals and make work easier to hand over and maintain.
Temporary
Operations Lead
In some cases, I step in temporarily to help stabilise or improve internal operations from within the business. This can include coordinating operational work, supporting teams and ensuring agreed structures are actually used.
Operational Support
Temporary or Ongoing
For teams that need hands-on support, I help keep internal operations running smoothly while structures are being improved or stabilised. This can be temporary or focused on specific operational areas.
USING PERSONAL TRANSFORMATION TO INSPIRE OTHERS
MY JOURNEY
From working across different industries to living and working in different countries, my background has shaped how I approach operations today. I’ve worked in environments where unclear processes, missing structure and constant improvisation made work harder than necessary — and in others where simple, well-organised systems made a real difference.
Over time, this led me to focus on how internal work is structured, handed over and maintained, rather than on high-level concepts or abstract strategies.
I value a practical, straightforward way of working that fits the reality of a business, not an idealised version of it. My approach is focused on clarity, consistency and reducing unnecessary complexity in daily operations. If you’re looking for support that helps bring order into internal work and makes things easier to manage over time, you can read more about how I work and what I bring to client projects.
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PEOPLE I'VE WORKED WITH
WHAT THEY'RE SAYING
Feedback on our collaboration and the impact it had on daily operations and internal work.
Casper R.
casphone
Alex’s work had a significant impact on our operations. She quickly understood our needs and took proactive steps to improve our processes. Her contributions were invaluable, helping streamline operations and enhance efficiency. With a hands-on approach tailored to our unique challenges, everything ran smoothly. Her ability to adapt and deliver results left a lasting impression, and we would highly recommend her to anyone seeking reliable support for their projects.
Frank S.
concellens GmbH & Co. KG
Alexandra brought a fresh perspective to our project and quickly understood our needs. Her approach was methodical yet flexible, ensuring we always stayed on track and met our goals. She made complex tasks seem manageable and worked seamlessly with our team. We were impressed by how she took the time to fully grasp the nuances of our project, and the outcomes reflected that attention to detail.
Lilli L.
Lillis Healthy World
Working with you has been incredibly valuable to me. Especially in the areas of branding and marketing, you’ve helped me gain clarity and strengthen my brand. The optimization of my processes has also moved me forward and improved my internal efficiency. Your support has been a great help, driving positive changes.
TOOLS USED TO SUPPORT INTERNAL WORK
TOOLS I WORK WITH
Tools are only useful when they support clear workflows.
I work with a small set of tools to organise tasks, documentation and internal processes — based on what fits the business.
WHEN INTERNAL WORK NEEDS CLARITY
WE'LL FIGURE IT OUT, ONE STEP AT A TIME
Whether you’re dealing with unclear processes, messy workflows or internal work that feels harder than it should be, we can take a structured look at what’s going on. This is a starting point to understand where things break down and what would make day-to-day operations easier to manage.
There’s no pressure to have everything figured out. A short description of your situation is enough to see whether and how I can support you — focused on internal operations, not sales or marketing.
Treat people as assets (not resources), value your time, and never fear what’s next.
Alexandra Zilke